E-commerce

Voice agents in e-commerce

E-commerce benefits massively from new voice technologies

Voice agents in e-commerce

Trusted by

More than 10,000 calls per month?

Our enterprise solutions are designed to handle high call volume with advanced automation and dedicated support.

Contact us
Your path

Create your Rounded agent

Launch your voice agent in minutes

1.

Define its missions

Appointment management, booking, order taking, lead qualification...

2.

Build your agent

No need to code, explain instructions as you would to a human.

3.

Connect it to your software

CRM, ticketing tools, calendars... over 2000 applications can be integrated.

4.

Put it on the line

Activate your agent on a Rounded number or connect it to your system via SIP.

Want to delegate the construction of your agent?

Our team of experts can build, configure and deploy your voice agent according to your specific needs. Save time and focus on your core business.

Contact our experts
Features

Cutting-edge technology for natural and efficient conversations

The voice infrastructure your agents deserve

Developer-friendly

APIs, webhooks, everything is built so you can access conversational power in code

curl -X POST \\
https://api.callrounded.com/v1
Proprietary conversational engine

Optimized for French

Proprietary AIFR Optimized
Strict compliance

We apply the highest security standards in the market to ensure data protection and compliance with current regulations

RGPD - Règlement Général sur la Protection des Données
Embedded telephony

Use a Rounded number, integrate your own CCaaS, configure a SIP trunk to make systems communicate

Plivo
RingCentral
Twilio
Vonage
Outbound call campaigns

Schedule and launch outbound call campaigns from the dedicated tab, directly in Rounded

More real than real

Your agents respond instantly with real contextual and emotional intelligence

700
ms
Scalable

From 1,000 to 10,000,000 calls per month, Rounded's cloud infrastructure guarantees exchange quality

1K1K calls/month100M
Integrated ecosystem

Connect your business tools securely

CRMs, calendars, ticketing tools, room management... give more context to your agent

Notion
WhatsApp
Telegram
Google
Microsoft
Calendly
Notion
WhatsApp
Telegram
Google
Microsoft
Calendly
+2000apps

natively integrated

Google Sheets
Google Docs
Slack
Zoom
Zendesk
Airtable
Salesforce
HubSpot
Stripe
Shopify
Trello
Pipedrive
Asana
Discord
Jira

Are you a software publisher?

We collaborate with many software companies to enable them to offer white-label voice agents.

Contact us

Transparent pricing

Choose the plan that fits your needs. Scale as you grow

Getting started options

Try for free

15 minutes included

Minute package

19€

100 minutes

Partners and resellers

Brand Rounded with your identity and access dedicated advantageous pricing.

Essential

Ideal for small organizations with limited usage

129€/month
500 minutes included, then €0.16 / minute
5 concurrent calls
1 number included
3 native integrations included
Catalog of 2000 native integrations
Elastic trunk SIP
Access to Rounded implementation partners
Community support (Discord)
Popular

Pro

Ideal for companies with moderate call volumes

489€/month
Everything from Essential
2000 minutes included, then €0.13 / minute
20 concurrent calls
5 numbers included
5 native integrations included
Team management
Ticket support

Plus

Ideal for companies that rely on their voice agents daily

1189€/month
Everything from Pro
7000 minutes included, then €0.12 / minute
10 numbers included
50 concurrent calls
20 native integrations included
Dedicated Slack channel
Solution engineer
Custom SIP Trunk available

Corporate

For high volumes and dedicated support

Everything from Plus
Per-minute pricing (as low as €0.07 / minute)
Service level agreement (SLA)
On-premise deployments
ERP integrations on demand
Support & Assistance

Frequently Asked Questions

Everything you need to know about our e-commerce solutions

Our AI takes orders by automatically checking stock availability, validating delivery information, and securing payments according to your protocols.
Yes, we integrate with all major platforms (Shopify, WooCommerce, PrestaShop, etc.) to automatically synchronize orders, inventory, and customers.
AI guides customers through the return process, verifies eligibility, generates return labels, and follows the process until refund.
Absolutely! Our solution automatically adapts to traffic peaks with unlimited scalability to handle high-traffic periods.
AI analyzes purchase history and intelligently suggests complementary products, increasing average cart value by 35%.
Yes, AI is trained on your product catalogs and can answer technical questions, make comparisons, and give purchase advice.
AI provides real-time information on order status, estimated delivery dates, and can resolve delivery issues directly.
Yes, AI diagnoses problems, verifies warranty, organizes repairs, and follows the case until resolution.
AI uses purchase history, preferences, and behavior to personalize recommendations and offers in real-time.
Yes, our solution supports 30+ languages, facilitating the international expansion of your e-commerce.

Need help?

Our team is here to help you set up your AI voice agents.

It's time to modernize your customer service.

Ready to transform high-volume voice support into a growth engine? Rounded helps you launch enterprise-grade AI agents in weeks, not quarters.

E-commerce - Voice AI Agents | Rounded