Our AI strictly respects GDPR, banking standards and industry best practices with compliant and traceable protocols.
Yes, AI respects authorized hours (8am-8pm weekdays, 9am-6pm Saturdays) and avoids holidays according to regulations.
AI adapts to each service type (claims, policies, accounts) with appropriate vocabulary and specific procedures.
Absolutely! We integrate with all CRM and financial tools through secure APIs and certified connectors.
AI respects requests not to be contacted and automatically updates your suppression lists.
Yes, AI can propose and negotiate payment schedules according to your rules and procedures.
AI adapts its approach based on customer history, account status and type of business relationship.
Yes, AI identifies disputes and immediately transfers to your specialized teams for processing.
Our solution supports 30+ languages, facilitating customer support for international clients.
We strictly respect GDPR with consent management, right to be forgotten and automatic data deletion capability.