Yes, Donna is configured to identify emergency situations and immediately transfer to a healthcare professional or direct to appropriate emergency services based on severity.
Our solution is fully compliant with GDPR and medical confidentiality standards. All data is encrypted and stored securely, with automatic deletion capability.
Absolutely! Donna adapts to each specialty (radiology, ophthalmology, dentistry, etc.) with appropriate medical vocabulary and protocols specific to your field.
Donna integrates with most medical management software (Doctolib, Cegedim, etc.) to automatically synchronize appointments, patient records, and billing information.
Donna is trained to recognize speech difficulties, regional accents, and can adapt her speaking pace. In case of problems, she transfers to a human secretary.
Yes, Donna automatically sends reminders 24h and 2h before appointments, with confirmation or cancellation options, reducing no-shows by 70%.
Donna can explain preparation instructions (fasting, medications to stop, documents to bring) and ensure the patient understands before confirming the appointment.
Yes, you can configure Donna to be available according to your opening hours, with emergency management capability outside consultation hours.
MRI, X-Ray, opening hours, special cases... Donna is highly customizable and designed to perfectly adjust to the specific organization of each imaging center.
Donna is 3 to 4 times less expensive than an external call center. Pricing is adjusted according to your specific needs.